Please read these General Conditions of Sale and General Conditions carefully.

ONLINE STORE TERMS OF USE

By accepting these Terms of Use, you represent that you have reached or exceeded the age of majority in your region, province or state and that you have given us permission to allow any minor dependents of yours to use this site.

You must not use our products for any illegal or unauthorized purpose in any way, or violate any laws in your jurisdiction when using the Service (including, but not limited to, copyright laws).

The purchase of products offered on the website www.monfaifoulard.com (hereinafter the “Site”) is subject to these general conditions of sale (“General Conditions of Sale”).

TERMS AND CONDITIONS

Monfaï Products are exclusively intended for sale to end consumers who are natural or legal persons, excluding any reseller or intermediary acting on behalf of a reseller. Consequently, the customer affirms that he acts as an end consumer and that he does not intend to resell the Monfaï Products for commercial purposes.

Monfaï may update these General Conditions of Sale at any time. You can read the version of the General Terms and Conditions of Sale in force at any time by going to the “General Terms and Conditions of Sale” section of the Site. The General Conditions of Sale in force at the time of the conclusion of the sales contract are those which are binding on you.

In addition, with each purchase of Products on the Site, you will be asked to confirm your acceptance of these General Conditions of Sale in force on the date of placing your order. These terms and conditions can be viewed before and when you are asked to confirm that you accept them. To materialize your acceptance, you must tick the box “I have read and I accept the General Conditions of Sale and Use, as well as the Privacy Policy of the monfaifoulard.com website.

We reserve the right to refuse to serve anyone at any time and for any reason.

You understand that your content (excluding your credit card information) may be transferred unencrypted and that this includes (a) transmissions over multiple networks;

(b) changes made for the purpose of conforming and adapting to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, any use of the Service or any access to the Service, or any contact on the website through which the Service is provided, without our authorization. expressly written.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

-Ordered

You must carefully check the accuracy of your selection before confirming your order. While every effort is made to ensure that the color and pattern of the products whose photos are displayed on the Site are faithful to the original Products, variations may occur, in particular due to the technical limitations of color rendering on your computer equipment. Consequently, Monfai cannot be held liable for errors or non-substantial inaccuracies in the photographs or graphic representations of the Products appearing on the Site www.monfaifoulard.com. If you have any questions about the Products, you can of course contact us by email at you@monfaifoulard.com.

Monfai reserves the right not to accept an order from a customer with whom it is in dispute for a previous order, or if Monfai reasonably believes that this customer has breached these General Conditions or that he has engaged in a fraudulent activity, or for any other legitimate reason.

 

-Means of payment accepted

Payment by credit card or bank card, PayPal

During payment, the bank requests personal information from the Internet user in order to verify the identity of the cardholder and to validate the transaction.

The dispatch of your order takes place only after verification of your method of payment and receipt of the authorization to debit your card.

-Property

The Products ordered remain the property of Monfaï until full payment has been received by Monfaï.

On the other hand, you assume the risks (in particular of loss, theft or deterioration) concerning the Products delivered from the moment they are delivered to the address indicated during the order.

-Delivery:

The Products are shipped to the delivery address that you indicated during the ordering process.

Delivery and return with the parcel tracking number is free in France.

International delivery is 10 euros.

The return with the tracking number remains your responsibility for all international orders.

The following delivery times run from the validation of your order.

Your package is shipped within 2 working days.

The additional delivery times are those practiced by our carrier days depending on the country of delivery. The Monfaï site cannot be held responsible for the consequences due to a delay in delivery by the carrier.

In addition, any defect or delay in delivery exceeding eight working days must be reported by e-mail as soon as possible. Any complaint made more than 14 calendar days after the date of validation of your order cannot be taken into account.

At the time of delivery, you must check the conformity of the goods and indicate, if possible on the delivery slip, in the form of handwritten reservations accompanied by your signature, any anomalies observed (open package, damaged product, etc.). You must then contact us by e-mail to inform us.

In case of non-compliance with the delivery time, you can cancel the order, simply by e-mail to the address you@monfaifoulard.com.

Monfaï will then be required to reimburse you all the sums paid, at the latest within 2 to 10 days following the date of termination of the sales contract. If you nevertheless receive the Product after having used this option, you must return it according to the return procedures to the address: Monfai - 15 rue - Henri Guillemin - porte 43 - 33300 Bordeaux - France

You must check the conformity of your order at the time of delivery and indicate, if possible on the delivery note, in the form of handwritten reservations accompanied by your signature, any anomalies observed (open package, damaged product, etc.).

You must contact us by e-mail, at you@monfaifoulard.com. If the product does not give you satisfaction, you can return it or request an exchange or refund under the conditions provided.

The general return policy (for a refund or exchange request) Monfaï allows you to withdraw within 14 days from the date of delivery of the Products, without having to justify reasons and without having to pay penalty. After this period, you will no longer be able to exercise your right of withdrawal.

You have the option of returning or exchanging any product ordered* on the Monfaifoulard.com website that does not meet your expectations within 14 clear days following the date of delivery, under the following conditions: The products must be returned accompanied by their purchase invoice, or a copy in the event of a partial return, in their original condition and packaging, to the following address: Monfai - 15 rue Henri Guillemin - porte 43- 33300 Bordeaux

Monfaï will not be responsible in the event of loss, sending to the wrong address or late delivery of an item that you wish to return to the Monfaifoulard.com site, insofar as the risks of the carrier.

-Repayment

Reimbursement of items is made 2 to 10 days after receipt of the package via the same means of payment as the one used to place your order.

The return is free in case of defective items for which an exchange or refund will be made for France.

The return for an exchange or a refund for international is the responsibility of the customer (return with the tracking number)

The product, purchased or received as a gift on our site, delivered to you, can be exchanged within 14 days of the delivery date, under the following conditions:

returned Products must be in their original condition and packaging must be accompanied by their purchase invoice or a copy in the event of a partial return.

The Products sold by Monfaï are subject to the conditions of legal guarantees provided for by articles L217-4 to L217-14 of the Consumer Code as well as by articles 1641 to 1648 of the Civil Code, to the exclusion of all other guarantees.